We're here to help. Call, email, or visit us.
Whether you're planning a fitout, sourcing a specific piece of equipment, or chasing parts and service for something you bought years ago — get in touch and we'll point you in the right direction. No phone trees, no runaround.
A look inside.
Cooking, refrigeration, prep, and the smallwares aisles — all set up so you can see exactly what you're buying before you commit.
Pick whichever's easiest.
One team handles everything — sales, service, warranty, fitouts, and showroom visits — so it doesn't matter which way you reach out.
(02) 8677 0751
Fastest way to get an answer. Mon–Fri 9–5, Sat 10–2.
Tap to callinfo@atlanticequipment.com.au
Best for detailed quotes, equipment specs, and fitout briefs. Response within one business day.
Send an emailGranville, NSW
Drop in to see equipment in person, talk through a fitout, or pick up parts. Walk-ins welcome during trading hours.
Get directionsTell us what you need. We'll come back with answers.
Whether it's a quick parts query or a full kitchen brief — fill out the form and our team will get back to you within one business day.
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Real responses from real people. No automated replies.
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One business day turnaround. Often much faster.
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Tell us what you're trying to do. We'll skip the runaround and get to the answer.
Come see it in person.
Our Granville warehouse and showroom is set up for walk-ins during trading hours — pull in, have a look, talk to the team.
Granville NSW 2142
Saturday 10:00am – 2:00pm
Sunday closed
More than a contact form.
Already a customer, or need real-time help? Use the options below to fast-track your request.
Book a service appointment.
Logged into your account, you can schedule a service request for any product still under warranty. Our technicians take it from there.
Log in to bookChat with the support team.
Prefer to type? Start a live chat with one of our customer care specialists. Available during trading hours.
Open live chatGot a warranty issue?
Our warranty page lists every manufacturer we work with and the right number to call — or just call us and we'll handle it.
Warranty informationQuick answers to common questions.
Can't find what you're looking for? Just give us a call.
Do you deliver outside Sydney?
Yes — we deliver right across NSW and arrange freight Australia-wide. Sydney metro orders are usually handled by our own team or a local courier; regional and interstate orders go through our freight partners, with rates calculated based on size, weight, and destination.
If you'd prefer to collect from our Granville warehouse, that's always an option too. Give us a call and we'll work out the best path for your order.
Can I view equipment before purchasing?
Absolutely. Our Granville showroom has working displays of refrigeration, cooking, prep, and dishwashing equipment so you can see and touch what you're buying. Walk in during trading hours — no appointment needed.
If you're planning a full fitout, it's worth booking ahead so we can have the right person on hand to walk through layout, specs, and lead times with you.
Do you offer financing?
Yes. We work with established finance partners to offer Rent Try Buy and equipment finance arrangements for commercial customers — a useful way to spread the cost of a fitout or major equipment purchase without tying up working capital.
Approval depends on your business type and trading history. Get in touch and we'll point you to the right partner and help with the application.
How long does delivery take?
It depends on stock and location. In-stock items going to Sydney metro typically arrive within 2–5 business days. Regional NSW is usually 5–10 days, and interstate freight is 7–14 days depending on the destination.
Special-order, made-to-order, or imported equipment has longer lead times — we'll always confirm an estimated delivery window when you place the order so there are no surprises.
Can you help design my kitchen layout?
Yes — kitchen design and fitout planning is one of the things we do best. We've worked on everything from cafés and food trucks through to full restaurant and commercial kitchen fitouts.
Send us your floor plan (or just rough dimensions) and we'll come back with equipment recommendations, layout suggestions, and a single quote covering the lot. Initial consultations are free; detailed CAD drawings or site visits are quoted per project.
What's your return and refund policy?
Change-of-mind returns are accepted within 14 days on items in original condition and packaging. Restocking fees may apply on larger pieces of equipment, and freight costs aren't refundable.
Faulty goods are covered by both manufacturer warranty and your rights under Australian Consumer Law — we'll repair, replace, or refund as appropriate. Special-order, custom-built, and clearance items are generally non-returnable. If in doubt, just call us.