Call us first.
Get in touch with the Atlantic team. Tell us the brand, model, and what's gone wrong — we'll handle the next step.
Warranty & Support
Got a warranty issue? Start with us.
Every product we sell is backed by its manufacturer's warranty — but you don't need to figure out which manufacturer to call. Get in touch with our team first, and we'll point you to the right place, or coordinate the claim ourselves if you'd prefer.
How It Works •
Three steps, one phone call.
You don't need to know which manufacturer makes which brand, or chase down service hotlines. That's our job.
We identify the right manufacturer.
Each brand we carry is backed by a specific Australian distributor. We'll match your equipment to the right one and confirm warranty status.
We help coordinate the claim.
Whether you'd rather contact the manufacturer directly or have us coordinate the service call, we'll make sure your claim is handled properly.
Manufacturer Directory •
Want to contact the manufacturer directly?
Search by brand name to find the right supplier, or browse alphabetically. Each supplier manages their own service network and can assist with parts, repairs, and technical troubleshooting.
No matches for that brand.
Can't find what you're looking for? Give us a call and we'll help track it down.
Call (02) 8677 0751What's Covered •
Knowing what's in and what's out.
Generally covered
- Manufacturing defects in materials or workmanship
- Faulty components that fail under normal commercial use
- Performance issues attributable to the equipment itself
- Repair or replacement at the manufacturer's discretion
Generally excluded
- Misuse, accidental damage, or improper handling
- Lack of maintenance or failure to follow service schedules
- Incorrect installation, ventilation, or power supply
- Repairs or modifications by unauthorised technicians
Need A Hand •
Not sure where to start? Just call.
Whether you bought from us or somewhere else, our team will help identify your equipment and point you to the right warranty contact. No runaround.