Overview

Benchstar WB-20/10 20L Hot Water Urn

The Benchstar WB-20/10 is a 20-litre commercial hot water urn built for consistent, on-demand hot water service across offices, catering events, hospitality venues, and community centres. Its mirror-finish stainless steel body is both hygienic and easy to maintain, while a powerful concealed heating element simplifies cleaning and ensures efficient heat transfer.

Precise temperature management is delivered through a clearly marked rotary dial covering a working range of 30 to 100°C, with an automatic cut-off limiter that activates once the water reaches boiling point. Dual indicator lights clearly communicate whether the unit is heating or holding temperature, making it straightforward to monitor during a busy service period.

Key Benefits

• Maintains a full 20-litre supply of hot water ready for continuous service, reducing wait times during high-demand periods.
• Rotary dial temperature control from 30 to 100°C allows staff to set and maintain the exact water temperature required for different beverages or applications.
• Automatic boil-protection limiter cuts power once the water has boiled, preventing over-heating and reducing energy waste.
• Dual indicator lights provide at-a-glance visibility of heating and keep-warm modes, keeping staff informed without needing to monitor the unit closely.
• Non-drip tap with visible water level markings enables clean, controlled dispensing and allows staff to gauge remaining capacity without lifting or opening the urn.
• Concealed heating element keeps the interior smooth and free of protruding components, making the urn significantly easier to clean and descale.
• Heat-resistant Bakelite wrapping on the stainless steel handle protects users from burns during handling and repositioning.
• Compact footprint of 265 mm diameter (320 mm including handles) suits benchtop use in tight commercial kitchen or servery environments.

Key Features

• 20-litre capacity hot water urn, model WB-20/10
• Mirror-finish stainless steel body construction
• Body dimensions: 265 mm diameter (320 mm including handles) x 510 mm height
• Concealed heating element for easy interior cleaning
• Rotary dial temperature control with clearly marked settings across a 30 to 100°C working range
• Automatic temperature limiter cuts off power once water reaches boiling point
• Dual indicator lights: pilot light activates on power-up; green light signals water has boiled and keep-warm mode is active
• Non-drip tap with integrated water level indicator for clean, controlled dispensing
• Stainless steel handle wrapped in heat-resistant Bakelite for safe handling
• Rated at 240V, 2.3 kW, 10A
• Unit weight: 5 kg
• 1-year return-to-base warranty

Specifications

• Width (mm): 265
• Depth (mm): 320
• Height (mm): 510
• Weight (kg): 5
• Packed Width (mm): 310
• Packed Depth (mm): 310
• Packed Height (mm): 523
• Power Delivery: 240V, 2.3KW/10A
• Power (kW): 240
• Warranty (months): 1 Year Return to Base Warranty