Overview

Benchstar WB-20 20L Hot Water Urn

The Benchstar WB-20 is a 20-litre commercial hot water urn built for consistent, reliable performance across offices, catering events, community centres, restaurants, cafés, and hospitality venues. Its mirror-finish stainless steel body, both inside and out, combines durability with a professional appearance, while a powerful concealed heating element keeps the unit easy to clean and maintain during busy service periods.

Precise temperature management is delivered through a rotary dial with clearly marked settings, covering a working range of 30 to 100°C, so operators can tailor water temperature to suit a variety of beverage and food service needs. An automatic temperature limiter provides boil protection, and dual indicator lights make it simple to monitor whether the unit is actively heating or holding water at serving temperature.

Key Benefits

• Maintains a consistent supply of hot water on demand, reducing wait times during high-volume service
• Wide temperature range of 30 to 100°C suits a variety of applications, from warm water dispensing to rapid boiling
• Automatic boil protection cuts power once water has boiled, improving safety and energy efficiency
• Dual indicator lights allow staff to quickly confirm heating or keep-warm status at a glance
• Non-drip tap with visible water level indicator supports clean, controlled dispensing and helps monitor remaining capacity
• Concealed heating element simplifies internal cleaning and reduces scale build-up around exposed components
• Heat-resistant Bakelite-wrapped stainless steel handle minimises burn risk during handling and repositioning
• Compact cylindrical footprint fits neatly on benchtops in space-conscious environments such as offices and catering setups
• 1-year return-to-base warranty provides peace of mind for commercial operators

Key Features

• 20-litre capacity hot water urn
• Mirror-finish stainless steel body, interior and exterior
• Cylindrical form: 265mm diameter body (320mm including handles) x 510mm height
• Concealed heating element for straightforward cleaning
• Rotary dial temperature control with clearly marked settings
• Working temperature range: 30°C to 100°C
• Automatic temperature limiter cuts off power once water reaches boiling point
• Dual indicator lights: pilot light activates on power-up; green light illuminates once water has boiled and keep-warm mode is active
• Non-drip tap with integrated water level indicator
• Stainless steel handle wrapped in heat-resistant Bakelite for insulation and user safety
• Includes lid
• Power: 240V, 2.5kW, requires 15A power outlet
• Net weight: 3.9kg
• 1-year return-to-base warranty

Specifications

• Width (mm): 265
• Depth (mm): 320
• Height (mm): 510
• Weight (kg): 1.25
• Packed Width (mm): 310
• Packed Depth (mm): 310
• Packed Height (mm): 523
• Shipping Weight: 3.9
• Shipping Cubic: 0.050260000m3
• Power Delivery: 240V; 2.5kW;15A power outlets required
• Power (kW): 240
• Warranty (months): 1 Year Return to Base